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Luxury hotel facade on blue sky

The month in hospitality: May 2018

| Hotel technology, Industry, The month in hospitality | No Comments

Every month, we round up the top stories from the world of hospitality. Covering everything from new hotel technology to industry thought-pieces to the latest travel developments, this is the…

Using data in hospitality to optimise the booking process

The month in hospitality: April 2018

| Hospitality, Industry, The month in hospitality | No Comments

Every month, we round up the top stories from the world of hospitality. Covering everything from new hotel technology to industry thought-pieces to the latest travel developments, this is the…

Using hotel guest data from CRM to develop hotel services

Data in hospitality is only as valuable as the insights you take from it

| Analytics, Hotel management, Hotel technology | No Comments

Every hotel recognises the power of data in improving their services and marketing, so why do so few hoteliers use it correctly? Of all the travel innovations of the past…

Automation of the hotel check-in desk

Is automation in hospitality rendering the hotel check-in desk obsolete?

| Automation, Hotel management, Hotel technology | No Comments

Technologies are transforming traditional hotel practices. What does it mean for the fabled front-desk? After some industry figures speculated the hotel of the future could do away with front desks…

How has luxury hospitality adapted to the modern age?

| Hospitality, Hotel technology, Luxury | No Comments

Luxury hospitality is at a crossroads: new technologies like AI and social media are changing the way we travel, but can the industry respond to the new generation of switched…

Woman using electric device in hotel room

The smart guide to increasing sustainability in your hotel

| Hospitality, Hotel technology, Sustainability | No Comments

The hospitality sector is at a critical point. The industry has experienced a steady lift in revenues in the past decade but margins have remained razor thin and, in some…

Using a hospitality CRM to manage hotel services & up-selling

How to integrate a hospitality CRM into your Hotel Management System

| Hospitality, Hotel management, Hotel technology | No Comments

.Customer relationship management is a constantly evolving concept. While the core concept remains the same across industries – managing every engagement opportunity to build and increase loyalty – each business…

How can the hotel industry adapt to the sharing economy?

What does the sharing economy mean for the hotel industry?

| Hospitality, Hotel technology, Industry | No Comments

As more customers opt for an Airbnb holiday, hotels are trying to adapt their model to provide a more personalised experience. But is the sharing economy really a threat to…

Bags of exotic spices in local market

Culinary culture: 5 reasons to get to know a new country through it’s food

| Culture, Explore, Travel | No Comments

What’s the fastest way to get the pulse of a country? Some argue that to truly understand a culture, one must live and work with the native population. For those with…

Boutique retro hotel sign against blue sky

What does the millennial traveller expect from the hospitality industry?

| Hospitality, Hotel technology, Industry | No Comments

Millennial travellers take almost twice as many leisure trips as Gen Xers or baby boomers. The hospitality industry must evolve to respond to the needs of their changing demographics or risk losing them…

Using a luxury hotel smartphone with apps to help you discover tourist destinations

Top 10 travel apps to help you discover a new city

| Explore, Hotel technology, Travel | No Comments

Travel apps are the new guidebooks, but choosing which to download for your next trip can be daunting. That’s why we’ve gathered the top travel apps to gets you feeling at…

Using mobile internet while travelling on a motorbike

Why consistent guest connectivity is the final frontier in travel

| Hospitality, Hotel technology, Mobile data | No Comments

Staying connected in a foreign country can be a major challenge. Even with the growth of overseas data packages, visitors are often left to their own devices when they step…